Nova Zhang
The Akaso EK7000 is a 4K Ultra HD action camera released in January 2017. It features built-in Wi-Fi, EIS stabilization, and a waterproof case that allows it to be used underwater. While the EK7000 does have a built-in microphone, there have been reports of audio issues with recorded videos, including grainy and static sounds, as well as no sound during playback on certain devices. These issues may be due to a variety of factors, such as the microphone being covered, the volume settings, or compatibility problems with certain devices like Macintosh computers. To improve the audio quality, users can purchase an external microphone that is compatible with the EK7000, providing a wider recording range and more professional audio options.
| Characteristics | Values |
|---|---|
| Model | EK7000 4K |
| Release Date | January 2017 |
| Sound | Yes |
| External Microphone Support | Yes |
| Mac Compatibility | No |
| Waterproof Case Sound Quality | Muffled |
| Playback Issues | Buzzing sound |
| Audio Quality | Poor |
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What You'll Learn
The EK7000 supports external microphones
The AKASO EK7000 4K action camera does support external microphones. These microphones are sold separately and can be purchased from the AKASO website. Using an external microphone can significantly improve the audio quality of the camera, providing more professional-sounding audio for your videos.
The EK7000's external microphone support allows for a larger recording range, enabling you to capture a wider range of sound scenes. With an external microphone, you can record more nuanced environmental sounds, making your video's audio more vibrant and lifelike. This is especially useful for outdoor sports, natural scenery, or social activities where you want to capture a diverse range of sounds.
Additionally, external microphones offer enhanced noise reduction capabilities. They can significantly reduce background noise compared to the built-in mic, resulting in cleaner and clearer recordings. This feature is beneficial when filming in noisy environments or when you want to focus on a specific audio source.
Another advantage of using an external microphone with the EK7000 is the ability to use specialised mics. You can choose from different types of microphones, such as stereo or directional microphones, to suit your specific recording needs and scenarios. This flexibility allows you to achieve studio-quality sound, taking your video production to the next level.
It's important to note that different versions of the EK7000 camera have varying microphone ports. Before purchasing an external microphone, ensure that you check your specific camera's external microphone interface type using the reference images provided by AKASO. If you're unsure about compatibility, you can always reach out to AKASO's customer support for assistance.
By utilising the external microphone support of the EK7000, you can enhance the audio quality of your recordings, making your video content more immersive and professional.
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Incompatibility with Mac audio
The AKASO EK7000 action camera uses an encoding codec that is not compatible with Macintosh computers. As a result, when users transfer files from the camera's SD card to a Mac, the audio is lost. This incompatibility issue has been raised by several customers, who suggest that the product description should explicitly state that the video files are not Mac-compatible.
To resolve this issue, users have suggested employing a third-party application such as the free software VLC to convert the file and save it using a new audio codec compatible with Mac. Here are the detailed steps to make it work:
- Use a third-party application like the free software VLC and do a “convert” file.
- Save the file using a new audio codec.
- Using the Ocaso app, view your video file within the app and choose to download.
- This will save the video file to your iPhone and also convert the video to a Mac-compatible audio and video file.
- Finally, email or airdrop the file to your Mac.
While this workaround is effective, it requires additional time and effort, which some users may find inconvenient.
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Muffled sound with waterproof case
The Akaso EK7000 4K30FPS 20MP WiFi Action Camera is a waterproof camera that can be used underwater. However, some users have reported that the sound quality is muffled when the camera is used with the waterproof case. This could be due to a variety of factors, including the encoding codec used by the camera, which is not compatible with Macintosh computers. As a result, users who transfer files from the camera's SD card to a Mac may find that the audio is missing.
To address this issue, users can try using a third-party application, such as the free software VLC, to convert the file and save it with a new audio codec. Alternatively, users can view the video file within the Ocaso app on their iPhone and choose to download it, which will also convert the video to a Mac-compatible format.
In addition to compatibility issues, muffled sound could also be caused by a dirty camera case interfering with the audio microphone area. Users are advised to ensure that the camera's case is clean and free of debris before use. If the audio still seems fuzzy or nonexistent, the device may have a damaged microphone, and users may need to replace it.
It is worth noting that some users have also reported issues with app playback, where there is no sound when playing back videos through the app. However, downloading the files to a device and playing them through the gallery or another video program seems to resolve this issue, indicating that the problem may lie with the app rather than the camera itself.
Overall, while the Akaso EK7000 offers impressive video quality, users should be aware of potential audio issues when using the waterproof case and transferring files to Macintosh computers. By following the suggested troubleshooting steps and workarounds, users can improve the sound quality and compatibility of their recordings.
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No sound in app playback
The Akaso EK7000 is a 4K action camera with EIS Ultra HD and a waterproof case that muffles the sound of the camera. While the camera does support sound, there have been reports of no sound during app playback.
If you are experiencing no sound during app playback on your Akaso EK7000, there are several possible reasons and solutions to consider:
- Incompatible Audio Codec: The Akaso EK7000 uses an audio codec that is not compatible with Macintosh computers. If you are transferring files from the SD card to a Mac, you may encounter no sound during playback. To resolve this issue, you can use a third-party application like VLC to convert the file and save it with a new, compatible audio codec. Then, you can download the file to your iPhone using the Ocaso app and transfer it to your Mac.
- App Issue: In some cases, the issue may lie with the app itself rather than the file. If you download the file to your device and play it through the gallery or another video program and there is sound, then the app may require an update or have a bug. You can try reinstalling the app or checking for any available updates to address this problem.
- Sound Settings: Ensure that the sound settings on your camera are properly configured. There is an option in the camera's menu to turn playback sound on or off and adjust the volume level. Make sure that the playback sound is enabled and the volume is set to an adequate level.
- Dirty Microphone: Check if the audio microphone area on the camera's case is dirty or blocked. Ensure that the case is clean and free of any debris that might interfere with sound capture.
- SD Card Compatibility: The issue could be related to the compatibility of your SD card with the camera model. Refer to a list of compatible SD card capacities and consider transferring your files to a compatible card if needed.
By troubleshooting these potential issues, you should be able to resolve the problem of no sound during app playback on your Akaso EK7000. If the problem persists, you may need to contact Akaso support or consider other advanced troubleshooting steps.
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Troubleshooting buzzing sound
If your AKASO EK7000 Pro action camera is making a buzzing sound when playing back recorded videos, there could be a few potential issues at play. Here are some troubleshooting steps you can take to try and resolve the issue:
Check the playback volume
First, ensure that the playback volume is not turned up too high. Lowering the volume may help reduce the buzzing sound. This can be adjusted in the camera's settings.
Try another video
Next, try playing back a different video to determine if the issue is specific to one video or if it occurs with all recorded footage. This will help you narrow down whether the problem lies with a particular recording or is a more general issue.
Disable the microphone
Access the camera's settings menu and temporarily disable the microphone. Then, play back the video again to see if the buzzing sound persists. If the buzzing stops, it's likely that the microphone is the source of the issue. In this case, you may need to consult the manufacturer's support or consider replacing the microphone.
Update firmware
Ensure that your camera's firmware is up-to-date by checking for updates on the manufacturer's website. Outdated firmware may cause various issues, including audio problems. Updating to the latest firmware version may resolve any software-related glitches causing the buzzing sound.
Check for compatibility issues
If you're using a Mac, be aware that the EK7000's encoding codec may not be compatible with Macintosh computers. As a workaround, you can use third-party applications like VLC to convert and play the files on your Mac.
Keep the camera case clean
Make sure that the camera's case is clean and free of dirt or debris. Contamination around the audio microphone area can interfere with audio capture, leading to poor audio quality or buzzing sounds. Regular cleaning of the camera case can help prevent this issue.
By following these troubleshooting steps, you should be able to identify and resolve the buzzing sound issue with your AKASO EK7000 Pro action camera.
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Frequently asked questions
Yes, the Akaso EK7000 does have sound. However, there are some common issues with the sound quality, such as grainy and static audio.
There could be several reasons for this. Firstly, check that the playback sound is turned on and that the volume is at an adequate level. If you are using a Mac, the issue may be that the video files are not compatible with Macintosh computers. Try using a third-party application like VLC to play the audio.
You can improve the sound quality by inserting an external microphone, which can provide a larger recording range and more professional recording options.
First, check your specific EK7000 camera's external microphone interface type. Then, insert the external microphone and make sure it is compatible with your camera. You may need to update the firmware on your camera to ensure it is functioning properly.
