Sienna Rhodes
SoundHound AI, a company specializing in voice AI, has acquired Amelia, an enterprise AI software company, for $80 million. The acquisition will significantly expand SoundHound's scale and reach in conversational AI, bringing new industries and monetization opportunities, such as food ordering, ticket buying, and appointment scheduling. With Amelia's advanced NLP capabilities and enterprise customer base, SoundHound gains access to new integrations, intellectual property, and enhanced voice commerce capabilities. The combined company is expected to hold approximately $160 million in cash and $39 million in debt, with a combined revenue of over $150 million in 2025.
| Characteristics | Values |
|---|---|
| SoundHound's acquisition of Amelia | $80 million in cash and equity |
| Amelia's contribution to combined revenue in 2025 | Over $45 million in recurring AI software revenue |
| Combined revenue in 2025 | Expected to exceed $150 million |
| Amelia's customers | BNP Paribas, pharma company Teva, Fujitsu |
| Number of customers for both companies combined | 200, including big banks and Fortune 500 companies |
| Amelia's year of founding | 1998 as IPsoft |
| Amelia's expertise | Conversational AI, recognised as a leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms for 2 consecutive years |
| SoundHound's backer | Sompo Holdings |
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What You'll Learn
SoundHound AI acquires Amelia for US $80 million
SoundHound AI, a company specializing in voice AI, has acquired Amelia, an enterprise AI software company, for US $80 million in cash and equity. The acquisition significantly expands SoundHound's scale and reach in conversational AI across new verticals and hundreds of enterprise brands.
Amelia, one of the world's largest privately held AI software companies, brings a strong legacy in enterprise AI and a range of customer service contracts from multinationals across finance, insurance, retail, and healthcare. With this acquisition, SoundHound gains access to Amelia's customers, which include BNP Paribas, the pharma company Teva, and Fujitsu. Together, the companies will have around 200 customers, including big banks and Fortune 500 companies.
In terms of revenue, the combined company is expected to exceed $150 million in 2025, with Amelia contributing over $45 million in recurring AI software revenue, along with additional revenues from professional services and agent-related fees. This acquisition is expected to positively impact SoundHound's earnings by the second half of 2025, driven by revenue growth and cost savings.
This strategic move by SoundHound positions the company as a strong force in the market, with enhanced range, scale, and world-class technology. It also enables SoundHound to bring voice transactions to its range of voice-enabled products, including vehicles, TVs, and devices, thereby enhancing its voice commerce capabilities.
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Amelia's contribution to SoundHound's revenue
SoundHound AI, a company specializing in voice AI, has recently acquired Amelia, an enterprise AI software company. The acquisition deal is valued at $80 million in cash and equity, including partial payment, assumption of Amelia’s debt, and potential future payments tied to revenue milestones.
Amelia brings a strong legacy in enterprise AI along with customer service contracts from multinationals across finance, insurance, retail, and healthcare. The company has been in the market since 1998 and has a reputation for excellence in conversational AI. Amelia's customers include BNP Paribas, the pharma company Teva, and Fujitsu.
The acquisition is expected to significantly expand SoundHound's scale and reach in conversational AI across new verticals and hundreds of enterprise brands. Combined revenue in 2025 is expected to exceed $150 million, with Amelia contributing over $45 million in recurring AI software revenue, plus other non-software revenues such as professional services and agent-related fees. The transaction is expected to positively impact SoundHound's earnings in the second half of 2025, driven by revenue growth and cost synergies, leading to growth and profitability expansion in subsequent years.
In addition to the financial contributions, Amelia brings additional AI expertise, new intellectual property, and the ability to seamlessly execute on a broader range of integrations with enterprise software. The acquisition positions SoundHound as a leader in voice and conversational generative AI, with reach across multiple industries, including retail, financial services, healthcare, automotive, smart devices, and restaurants.
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Amelia's AI expertise and intellectual property
SoundHound AI, a company specializing in voice AI, acquired Amelia, an enterprise AI software company, for \$80 million in cash and equity in August 2024. This acquisition significantly expanded SoundHound's scale and reach in conversational AI across various industries, including healthcare, financial services, and retail, as well as automotive and smart devices.
Amelia, founded in 1998 as IPsoft, brings additional AI expertise and intellectual property to SoundHound. With over 25 years of experience, Amelia has a strong legacy in enterprise AI and is recognized as a leader in conversational AI by Gartner® Magic Quadrant™ for two consecutive years. Amelia's AI agents are designed to transform customer-facing interactions by providing accurate and conversational answers, completing complex tasks, and taking action on behalf of users.
Amelia's AI platform enables enterprises to create AI agents that listen, reason, and act. These agents enhance customer service by providing a single interface for employees to ask questions and resolve issues. Amelia's AI is built on decades of global R&D and delivers market-leading Automatic Speech Recognition (ASR) with 99% intent recognition. Its proprietary agentic architecture combines GenAI, autonomous decision-making, and real-time action, resulting in efficient and interoperable AI agents.
Amelia's customers include prominent companies such as BNP Paribas, the pharma company Teva, and Fujitsu. With Amelia's partner relationships and expertise, SoundHound gains the ability to integrate seamlessly with enterprise software and expand its customer service offerings. This acquisition positions SoundHound as a leader in voice-enabled conversational AI, providing seamless and innovative AI-powered services to businesses and consumers.
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SoundHound's strategic vision and expansion
SoundHound AI is a leading innovator in conversational intelligence, offering an independent voice AI platform that delivers advanced conversational experiences. The company has a strategic vision for growth and expansion, which is supported by its diverse team of engineers, designers, data scientists, and linguists.
SoundHound's recent acquisition of Amelia, an enterprise AI software company, for $80 million, is a significant step towards realising its expansion plans. The deal expands SoundHound's scale and reach in conversational AI, adding breadth and depth to its customer service pillar, which has seen substantial growth due to the accelerated adoption of voice and conversational generative AI solutions.
The acquisition brings new AI expertise, proprietary technology, and extensive cross-industry deployment, giving SoundHound a competitive advantage in the burgeoning conversational AI space. Amelia's platform enables businesses to automate operations, improve customer experience, and optimise business outcomes. With Amelia, SoundHound can now target new vertical industries, including healthcare, financial services, and retail, significantly increasing its addressable markets.
In addition to the acquisition, SoundHound's strategic partnerships in automotive, healthcare, and retail demonstrate its ability to cross-sell across verticals and differentiate itself in the market. The company's recent partnership with AVANT Communications, for example, has unlocked access to a vast network of enterprise clients, accelerating adoption in key industries.
SoundHound's financial planning and accounting efforts are led by Chief Financial Officer Nitesh, who brings experience from Nike, Hewlett-Packard, and Accenture. The company's strategic momentum is further reflected in its share price surge, indicating institutional confidence in its AI-driven innovation and scalability. With a clear and defensible strategy, SoundHound is well-positioned to benefit from the next wave of AI adoption.
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Amelia's customers and legacy
SoundHound AI has recently acquired Amelia, a company that makes an AI agent that businesses can customise for internal or customer use. Amelia has a reputation for excellence in conversational AI and has been recognised as a leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms for two consecutive years.
Amelia's customers include BNP Paribas, the pharma company Teva and Fujitsu. Amelia has also powered the voice operations of global Fortune 500 leaders. With Amelia, SoundHound gains access to over 200 enterprise customers, including one significant OEM.
The acquisition of Amelia by SoundHound presents an opportunity for both companies to strengthen their positions in the market for Virtual Agents. SoundHound, a leading provider of voice AI technology, gains access to Amelia’s advanced NLP capabilities and a platform targeted at enterprises. This acquisition aligns with SoundHound’s strategic vision of becoming a comprehensive conversational AI platform provider.
The combined revenue of the two companies in 2025 is expected to exceed $150 million, with Amelia contributing over $45 million in recurring AI software revenue, as well as other non-software revenues such as professional services and agent-related fees. This transaction is expected to be accretive to SoundHound's earnings in the second half of 2025, with meaningful revenue and cost synergies driving growth and profitability expansion in subsequent years.
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Frequently asked questions
Yes, SoundHound AI acquired Amelia in 2024 for US $80 million.
Amelia is an AI company that creates AI agents that businesses can customise for internal or customer use.
SoundHound is a leading provider of voice AI technology. It creates voice interface tech used by car companies, restaurants and tech firms.
The acquisition of Amelia by SoundHound presents an opportunity for both companies to strengthen their positions in the market for Virtual Agents. Amelia brings new industries to SoundHound's monetization pillar, with the potential to add consumer transactions across healthcare, financial services and retail.
The combined revenue in 2025 is expected to exceed $150 million, with Amelia contributing over $45 million in recurring AI software revenue, plus other non-software revenues.
