Tyler Wynn
There have been several reports of issues when trying to use an LG Magic Remote to control a Sonos Playbar or Ray soundbar. While some users have managed to get their LG TV to work with their Sonos soundbar, others have reported issues with adjusting the volume or connecting the devices. Some users have suggested disabling LG Sound Sync and SIMPLINK, while others have suggested using an IR blaster cable or setting up the soundbar as an audio device on the home dashboard. It is worth noting that some users have reported success after multiple attempts, indicating that the process may be finicky and unstable.
| Characteristics | Values |
|---|---|
| LG TV model | LG OLED42C34LA, LG G3, LG 50UN7300PTC, LG C1 OLED, LG C7, LG C9 TV |
| LG remote model | LG Magic Remote, MR23GA |
| Sonos device | Sonos Ray, Sonos Playbar, Sonos Arc |
| Connection type | Bluetooth, optical cable, HDMI, IR blast cable |
| LG sound sync | On/off |
| SIMPLINK | On/off |
| Sonos app | On/off |
| LG Sound Link | On |
| LG Sound Out | Wired Speaker, Optical Out Device |
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What You'll Learn
LG Magic Remote and Sonos Playbar
The LG Magic Remote can be used to control the Sonos Playbar, but it requires some setup and there are some common issues. Firstly, it should be noted that the steps to connect the two devices may vary depending on the model of your LG TV and the software version.
To connect the LG Magic Remote to the Sonos Playbar, follow these steps:
- Connect the Playbar to your TV using an optical cable.
- On your remote, click the Set Top Box icon and follow the steps to add the Playbar via optical cable.
- Select Sonos from the list of brands, and the TV should confirm that the Playbar has been connected.
- Disable two LG Sound Out functions: SIMPLINK and LG Sound Link.
- On the Sonos app, go to Settings/System/Playbar/Add Remote Control and follow the steps to pair the Magic Remote with the Playbar.
Some users have reported issues with the above method, stating that it did not work for them even after multiple attempts. One user suggested that the new LG TVs have updated software that pairs the Magic Remote with soundbars without the need to perform pairing again using the Sonos app. They suggest keeping the Sound Sync and SIMPLINK sound out options disabled on the TV.
Another user suggested that the TV be set to send volume signals through the optical output, which worked for them even though Sonos support told them it wouldn't.
If you are still unable to control the Playbar with the Magic Remote, you can try disabling SIMPLINK for the Optical connection under Settings > Sound > Sound Out. If you cannot locate Sonos as a manufacturer, select Philips or Bose instead.
Additionally, some users have suggested that the remote could be configured to emit TV volume codes for anything other than LG, and the Sonos unit should be able to recognize it. This can be done by going to the TV's settings and configuring the remote via Bluetooth to emit infrared codes.
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LG Sound Sync
To enable LG Sound Sync, users must first connect their external device to the LG TV via an optical cable or Bluetooth. Once the connection is established, they can access the "Sound Out" or "Sound Sync" settings on their LG TV and select the appropriate output option, such as "Optical Out Device" or "Use Wired Speaker".
It's important to note that when using LG Sound Sync with certain LG TV models, users may encounter issues with the volume control. In such cases, it is recommended to disable the LG Sound Sync feature and adjust the volume using the external device's controls. Additionally, for some LG TV models with Magic Remote, users may need to pair the remote with the external device using the Sonos app or alternative methods.
While LG Sound Sync is designed to provide a convenient way to connect external speakers or sound bars to LG TVs, there have been reports of varying experiences, including lip sync issues and challenges with remote control functionality. These issues may arise due to factors such as TV model, remote type, and the specific combination of LG TV and external device being used.
To troubleshoot these issues, users have suggested disabling certain LG Sound Out functions, such as SIMPLINK and LG Sound Link, and ensuring that the remote control is properly paired with the external device. In some cases, users have found success by bypassing the Sonos app during the setup process or utilising IR blaster cables. It is always recommended to refer to the specific instructions provided by LG and Sonos for the respective devices being used.
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LG TV and Sonos Ray
The Sonos Ray is a compact soundbar that can be connected to a TV using an optical cable. It is possible to connect the Sonos Ray to an LG TV, such as the LG OLED42C34LA, using an optical cable or a wireless connection.
To connect the Sonos Ray to an LG TV using an optical cable, you can follow these steps:
- Connect the optical cable to the optical digital OUT port on the LG TV and to the Sonos Ray.
- On the LG TV, go to Settings, then Sound, and select "Use Wired Speaker" as the output option.
- Ensure that LG Sound Sync is turned off, as it may interfere with the volume control.
- Adjust the volume using the LG Magic Remote or the Sonos app.
It is also possible to connect the Sonos Ray to an LG TV wirelessly, although some users have reported issues with this method. Here are the general steps to follow:
- On the LG TV, go to Settings and enable Bluetooth.
- Put the Sonos Ray into pairing mode by pressing and holding the power button for a few seconds.
- On the LG TV, search for the Sonos Ray and pair the devices.
- You may need to adjust audio settings on both devices to ensure optimal sound quality.
Some users have reported issues with the LG Magic Remote not working correctly with the Sonos Ray, even after successful pairing. In such cases, it may be necessary to reset the remote or try alternative methods, such as using a different remote or connecting via HDMI.
It is recommended to refer to the official documentation and support resources for both LG TV and Sonos Ray, as well as checking community forums for specific models, to ensure the most up-to-date and accurate instructions for establishing a connection between the two devices.
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LG Sound Link
To use LG Sound Link, users must first put the soundbar into Bluetooth mode by pressing the LG TV button. The soundbar name will appear on the TV screen, and users can then select it and wait for the Bluetooth connection to be established. Once connected, the soundbar will appear under "Paired Devices."
It is important to note that LG Sound Link may be referred to as LG Wireless Sound Sync or SIMPLINK in some LG TV models. When connecting a Sonos soundbar to an LG TV, users have reported issues with the LG Magic Remote not working as expected. In some cases, users have had to resort to trial and error to get the remote to work with the soundbar.
To resolve issues with the LG Magic Remote when using LG Sound Link, it is recommended to keep the Sound Sync and SIMPLINK sound out options disabled on the TV. Additionally, ensuring that the TV is configured to emit infrared (IR) codes that the Sonos unit can recognize is crucial.
While using LG Sound Link with a Sonos soundbar, one user reported that they had to set up the soundbar as an audio device on the home dashboard, allowing the remote to send IR signals to the soundbar. Another user suggested that the Sonos app might interfere with the pairing process, and it may be possible to connect the devices without using the app.
In summary, LG Sound Link, also known as LG Wireless Sound Sync, is a feature that enables wireless connectivity between LG TVs and compatible soundbars. While it offers a convenient way to synchronize audio, some users have encountered challenges when pairing devices from different brands, such as Sonos, and have had to explore alternative methods for successful connectivity and remote control functionality.
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LG Lip Sync
LG TVs can come equipped with one of two versions of operating software: Netcast and webOS. webOS is on most smart televisions made after 2014, while Netcast is more common on older smart televisions and non-smart televisions.
To adjust the lip sync on your LG TV, follow these steps:
- Press the Settings button on the TV remote and select [All Settings] → [Sound] → [Additional Settings] → [AV Sync Adjustment].
- Turn on the TV and press the [Settings] button on your TV remote. Select [All Settings] in the [Settings] menu.
- Select [Sound] → [Advanced Settings] → [Match Screen and Sound].
- Select [Bypass] in [Match Screen and Sound]. The sound from the broadcast signal or external device will now be output without delay.
- If the problem persists, turn off Bypass and select [TV Speaker Delay] to adjust the value carefully. The closer the value is to 60, the slower the voice output becomes.
- Select [Home] → [Settings] → [View All Settings (Advanced Settings)] → [Sound] → [Picture/Sound Sync Control] and set it to ‘On’.
- Move to TV Speaker and change the settings. The audio output can be adjusted to a faster speed with the [-] button and to a slower speed with the [+] button.
If you are using an LG Magic Remote to control your Sonos Playbar, there are a few additional steps you may need to take. First, connect the Playbar to the TV via an optical cable. Then, disable two LG Sound Out functions: SIMPLINK and LG Sound Link. Finally, open the Sonos app on your mobile device or tablet and go to Settings/System/Playbar/Add Remote Control, and follow the steps to pair the Magic Remote with the Playbar.
It is worth noting that some users have reported issues with getting the LG Magic Remote to work with the Sonos Playbar, even after following the above steps. In some cases, it may be necessary to reset the remote or adjust the settings in the Sonos app. Additionally, it is recommended to keep the Sound Sync and SIMPLINK sound out options disabled on the TV, as these can interfere with the remote pairing.
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Frequently asked questions
First, connect your Playbar to your TV. Then, disable the LG Sound Out functions SIMPLINK and LG Sound Link. Finally, on the Sonos app, go to Settings/System/Playbar/Add Remote Control and follow the steps to pair the Magic Remote with Playbar.
There could be several reasons for this. Firstly, ensure that you have disabled the LG Sound Sync feature on your TV. Additionally, make sure that your TV is turned off when adding a new remote through the Sonos app to activate the IR on the remote.
First, set up the Magic Remote with the Sonos app. Then, add the Sonos Ray soundbar through Universal Control as the optical device output.
Yes, Sonos does support LG Sound Sync. However, it is recommended to keep the Sound Sync and SIMPLINK sound out options disabled on the TV as they may interfere with the connection between the remote and the soundbar.
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