
Microsoft Teams offers a variety of customizable sound notification settings to help users stay focused and manage interruptions. Users can choose to enable or disable sound notifications for different types of alerts, such as standard notifications, urgent messages, incoming calls, and meeting start times. They can also select custom notification sounds, although this feature is currently only available on Windows 11 and the web version of Teams. Additionally, users can mute all notifications except for calls and meetings, or choose to receive sound notifications only from urgent and priority contacts. These sound notification options are accessible through the Settings menu in the Microsoft Teams application.
| Characteristics | Values |
|---|---|
| Custom sounds availability | Available on Teams for Windows and web |
| Custom sound options | Eight options to choose from |
| Custom sound requirements | Must be a member of Teams Public Preview or Microsoft 365 Targeted Release and use the new Teams client for Windows or web |
| Custom sound preview | Available |
| Custom sound selection | Tap the three dots in the top right corner to open Settings. Under Notifications and activity, you'll find the sound notification options |
| MacOS sound output settings | Open MacOS System Settings and go to Notifications. Search for Microsoft Teams and turn on the toggle next to Play sound for notification |
| MacOS sound output settings (alternative) | Open MacOS System Settings and go to Sound. Adjust the slider next to Alert volume |
| MacOS sound output device | Open MacOS System Settings and go to Sound. In the dropdown menu next to Play sound effects through, select the device |
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What You'll Learn

Custom sound notifications
Microsoft Teams offers various ways to access, receive, and manage sound notifications. You can customize your sound notifications to enhance your Microsoft Teams experience.
To customize your sound notifications, you can tap on your profile picture on the top left of the mobile app and select "Notifications". On Windows 11, you can select the notification sound by tapping the three dots in the top right corner to open Settings. Under "Notifications and Activity", you will find the sound notification options. Here, you can enable sounds for standard alerts, such as chats and incoming calls. You can also choose to play sounds when you're busy or in a meeting.
You can assign different sounds to different types of notifications, such as urgent messages or meeting reminders. Additionally, you have the option to mute all notifications except for calls and meetings, or mute sounds during meetings or when occupied.
Note that custom sounds are currently only available on Teams for Windows 11 and the web.
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Sound notifications on macOS
Microsoft Teams allows you to customise your notifications, including sound notifications. However, some users have reported issues with receiving sound notifications on macOS.
To customise your sound notifications on macOS, you can follow these general steps:
- Open the Microsoft Teams app.
- Access your profile by tapping on your profile picture in the top left corner of the mobile app.
- Select "Notifications".
- Customise your sound notifications according to your preferences.
It's important to note that custom sound notifications are currently only available on Teams for Windows and the web. If you're using the Microsoft Teams desktop app on macOS, you might encounter issues with sound notifications. Some users have reported that they cannot get the app to play sound notifications, even with the correct settings.
To troubleshoot sound notification issues on macOS, you can try the following steps:
- Go to "System Preferences" on your Mac.
- Select "Notifications".
- Find "Microsoft Teams" in the list of apps.
- Ensure that the "Allow Notifications" box is checked.
- Check the notification settings for Teams to confirm that sound notifications are enabled.
- If the issue persists, try quitting and restarting the Teams app.
If you still encounter problems with sound notifications after following these steps, you may need to uninstall and reinstall the Teams app or use the "Microsoft Teams Classic" version, which has been reported to have better sound notification functionality on macOS.
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Choosing a sound type
Microsoft Teams allows you to customize your sound notification settings. You can choose from a variety of sound options to suit your preferences and needs. Here are some tips to help you choose the right sound type for your notifications:
Selecting the Right Sound Type for Your Needs
First, decide which types of notifications you want to hear sounds for. You can choose to receive sound notifications for standard alerts, such as chats, or for more urgent or priority messages. You can also choose to play sounds with incoming calls, requests to join, and meeting start notifications. Consider which types of notifications you want to be alerted for and customize the sound settings accordingly.
Customizing Sound Types
Microsoft Teams offer different sound options for notifications. You can select from eight available options in the drop-down menu for standard notifications. You can also choose custom notification sounds, but this feature is currently only available on Windows 11. With custom sounds, you can add your preferred sound files to the Windows Media folder and select them as your notification sound.
Previewing Sound Types
Before finalizing your sound selection, you can preview the sound to ensure it suits your needs. Simply click the "Play" button next to the selected sound to hear a sample. This feature is available for both standard and custom notification sounds.
Muting Sound Notifications
If you need to focus or are in a meeting, you can choose to mute sound notifications temporarily. This allows you to stay uninterrupted while still receiving visual notifications. You can also set your status as "busy" or "in a meeting" and choose to play sounds only during these times.
By following these tips, you can effectively choose and customize your sound notification settings in Microsoft Teams to match your preferences and stay notified without distractions.
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Muting sound notifications
Microsoft Teams offers different ways to access, receive, and manage sound notifications. You can choose to mute all notifications except for calls and meetings, or customise your notifications by choosing the types of notifications you want to hear sounds for.
To mute all sound notifications except for calls and meetings, go to Settings and more > Change Teams notifications. Here, you can turn on or off the setting to mute all notifications. This option is only available on Windows.
To customise your sound notifications, select the types of notifications you want to hear sounds for and choose a sound type from the dropdown menu. You can also choose to show or hide message and content previews in notifications, and whether to show notifications during calls and meetings. To change how your notifications appear on-screen, you can choose the position on the screen (bottom right, top right, bottom left, or top left) and the size of your message and content previews (comfy or compact).
To set sound for standard notifications, check the "Play sounds with notifications" box and pick one of the eight available options from the dropdown menu. You can also listen to a preview of your selected notification sound by clicking the Play button. This feature is currently only available on Windows 11.
To set custom sound notifications when your status is set to busy or in a meeting, select the "Play sounds when I'm busy or in a meeting" checkbox. To use this feature, you must be a member of the Teams Public Preview or Microsoft 365 Targeted Release and use the new Teams client for Windows or web.
On a Mac, to enable sound notifications, go to MacOS System Settings > Notifications and search for Microsoft Teams. Turn on the toggle next to "Play sound for notification". You can then adjust the slider next to Alert volume to match your preferences.
Additionally, you have the option to mute sound notifications during meetings to avoid distractions. However, note that you will still receive alerts about activity related to the meeting, such as meeting start notifications and calls, unless you turn them off in Settings.
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Troubleshooting sound notifications
First, check that notifications are enabled on Microsoft Teams. On Windows, go to Settings > System > Notifications & Actions. Under "Get notifications from these senders", click on Microsoft Teams and check if "Play a sound when a notification arrives" is on. You can also check your sound settings by going to Start > Settings > System > Sound. Make sure the Alert volume is adjusted to your preferences and that sound effects are selected to play through your preferred output device.
If you are using a Mac, open MacOS System Settings (System Preferences in MacOS 12) and go to Notifications. Search for Microsoft Teams and turn on the toggle next to "Play sound for notification". You can also adjust the slider next to Alert volume to match your preferences.
If you are still experiencing issues with sound notifications, try updating the Teams app and restarting your computer. You can also try clearing the cache and resetting your laptop clock if it is not accurate.
Additionally, ensure that your operating system settings match your preferences for receiving sound notifications on Teams. For example, on Windows, you can enable "Play sounds with notifications" in the Settings menu. You can also enable "Play sounds with incoming calls, requests to join, and meeting start notifications" to ensure you don't miss any important calls or meetings.
If you are using a Mac, open MacOS System Settings and go to Notifications. Under Application Notifications, select Microsoft Teams and ensure that notifications are allowed. You can also change the sound output settings on your Mac by selecting your OS version from the dropdown menu and following the instructions in the MacOS user guide.
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Frequently asked questions
Yes, Microsoft Teams has sound notifications.
To set up sound notifications, you can access your notification settings by selecting Settings and More. From there, you can check or uncheck boxes next to the sound options and choose your preferred notification sounds from the dropdown menu.
Yes, you can customise your sound notifications. You can assign different sounds to different kinds of notifications, such as urgent messages. You can also choose to mute notification sounds during meetings or when you are occupied.
No, you cannot use custom sound files such as MP3 or WAV files for your notifications. You can, however, choose from a predefined list of sounds.
Yes, you can set up sound notifications on MacOS. To do so, open MacOS System Settings and go to Notifications. Search for Microsoft Teams and turn on the toggle next to Play Sound for Notification.








































