Sienna Rhodes
The GoXLR is a device that allows users to isolate system sounds from communication platforms like Zoom, Teams, WebEx, and Google Meet. However, several users have reported issues with audio quality when using the device. Common problems include audio from headphones cutting out or stuttering, and poor audio quality when using a dual PC setup. In some cases, users have reported that the GoXLR is squashing audio quality, with bass and high-frequency noises being blended together. While there are potential workarounds for these issues, such as unplugging the power from the GoXLR and restarting the computer, the audio problems with the GoXLR have led to disappointment among some users.
| Characteristics | Values |
|---|---|
| Audio Quality | Audio quality issues have been reported by users, including echo, muffled or underwater sounds, and lower quality. |
| Microphone Input | Some users have experienced issues with microphone input not being recognised or picked up by the GOXLR. |
| Headphone Output | There have been reports of audio cutting out or stuttering when using headphones with the GOXLR. |
| Speaker Output | Users have noted that speakers sound muddled and of lower quality when connected to the GOXLR via Line Out. |
| Dual PC Setup | Audio quality issues, such as echo, are more commonly reported when using a dual PC setup with the GOXLR. |
| Troubleshooting | Suggested troubleshooting steps include unplugging and restarting the GOXLR and computer, updating drivers and firmware, checking microphone settings, and ensuring correct cable connections. |
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What You'll Learn
Audio quality issues with GoXLR
Several users have reported audio quality issues with the GoXLR. Some users have complained about audio stuttering and constant cutting out or stuttering of audio from their headphones. Others have reported that the audio quality is abysmal, with muddy and mushy bass and blended high-frequency noises.
One user reported that their audio quality issues were fixed after they dumped the GoXLR and replaced it with the RodeCaster Pro II. Another user suggested using an optical cable for the audio output from the "gaming" PC into the GoXLR and reassigning the faders to use the game input rather than AUX.
Some users have suggested that the issue may be caused by pre-existing filters applied to the mic on OBS, which can be fixed by ensuring that there are no filters applied. Others have suggested that the issue may be caused by something else on the computer monitoring the mic or adding background noise filters to the mic.
It is important to note that some users have reported that their GoXLR is functioning properly and they are not facing any audio quality issues.
To troubleshoot audio quality issues with the GoXLR, users can try the following steps:
- Verify that the GoXLR is selected as the default playback and recording device in Windows Sound Settings.
- Check USB connections and try different ports.
- Inspect the XLR cable for damage or loose connections.
- Open the GoXLR app to ensure that the mic gain is set correctly and the channel is not muted.
- Restart the device and PC if needed.
- Update GoXLR drivers and firmware to resolve compatibility issues.
- Regularly clean connectors to maintain signal integrity.
- Reset the GoXLR to factory settings to fix potential software glitches.
- Check microphone settings in Windows and ensure that the microphone is enabled and the volume is turned up.
- Try using a different microphone.
- Update the BIOS on the PC to fix compatibility issues with audio interfaces.
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GoXLR microphone not being picked up
The GoXLR is a device that allows users to control their audio and microphone output. However, some users have reported issues with the device, including problems with microphone input not being recognised by their computers.
If your GoXLR microphone is not being picked up, there are several troubleshooting steps you can try. Firstly, check that all connections are secure and that the GoXLR is properly connected to both your PC and your microphone. Try using different cables to determine whether the issue lies with faulty cables. Next, verify that the GoXLR is selected as the default playback and recording device in your Windows Sound Settings. Also, ensure that the microphone is enabled and that the volume is turned up in your Windows microphone settings.
If the issue persists, try updating your GoXLR drivers and firmware, as this can resolve compatibility issues. Additionally, check for any Windows updates, as these can sometimes fix compatibility issues with hardware devices. If you are using filters on your microphone in OBS or other software, ensure that these are not causing the issue by removing them temporarily.
If you are still experiencing problems with your GoXLR microphone not being picked up, try connecting the device to a different computer to determine whether the issue lies with your PC. If the microphone works on another computer, the problem may be with your initial device. In this case, you may need to consult with an IT professional or technical support for further assistance.
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GoXLR audio output is muffled
The GoXLR is a device that can be used to isolate system sounds from communication platforms like Zoom, Teams, WebEx, and Google Meet. However, some users have reported issues with the audio quality when using the device. Specifically, they have experienced problems with the audio output being muffled or sounding muddled and trash.
There could be several reasons why the GoXLR audio output is muffled. One possible cause is the presence of pre-existing filters on the microphone in OBS (Open Broadcasting Software). These filters are designed to remove background noise, but they can sometimes interfere with the audio quality, causing it to sound muffled. To address this issue, users should ensure that they have no filters applied in OBS.
Another potential cause of the muffled audio could be related to the settings in the sound control panel. It is recommended to uncheck the "allow apps to make changes to this device" option and ensure that "disable all sound effects" is checked in the line-in properties. These settings have been known to cause issues for many users.
In some cases, the problem might be related to hardware or connections. It is important to verify that all cables are connected tightly and securely. Additionally, users can try updating the BIOS on their PC, as this can sometimes fix compatibility issues with audio interfaces. If the issue persists, it may be necessary to reset the GOXLR to factory settings or take advantage of the one-year manufacturer's support, repair, and replacement warranty that comes with hardware purchases.
It is worth noting that some users have reported that even after trying various troubleshooting methods, including getting a new GoXLR, the issue remained unresolved. This suggests that there could be other factors contributing to the muffled audio output, which may be specific to individual setups or configurations.
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GoXLR setup for dual PC
The GoXLR is a device that allows users to control their microphone and volume settings, as well as isolate system sounds from communication platforms like Zoom or Teams. While it offers these functionalities, some users have reported issues with audio quality when using the device, with some describing their audio as sounding "muddled" or "underwater".
To address these issues and optimise audio quality in a dual PC setup with GoXLR, consider the following steps:
Check Connections and Settings:
- Ensure all cables are connected tightly and securely.
- Verify that the GOXLR is selected as the default playback and recording device in Windows Sound Settings.
- Check and adjust USB connections by trying different ports.
- Open the GOXLR app and ensure the mic gain is set correctly and the channel isn't muted.
- Inspect the XLR cable for any signs of damage or loose connections.
Update and Reset:
- Update GOXLR drivers and firmware to resolve potential compatibility issues.
- Regularly clean connectors to maintain signal integrity.
- Reset the GOXLR to factory settings to fix any software glitches that may be causing audio issues.
Configure Audio Settings:
- Ensure you have no filters applied in OBS that may be removing or altering background noise, as OBS may process in-game sounds or music as "background noise".
- In the OBS audio settings tab, uncheck "allow apps to make changes to this device" and check "disable all sound effects" in the line-in properties on the sound control panel.
- In the OBS settings/audio tab, select audio in as an audio channel.
- In the Routing tab, ensure everything you need from your gaming PC is checked and then move to OBS on your streaming PC, removing all audio sources except for one desktop audio, which should be "line in".
Additional Troubleshooting:
- Test the GOXLR on a different computer to determine if the issue is specific to one PC.
- Update the BIOS on the PC, as BIOS updates can fix compatibility issues with audio interfaces.
- Refer to online tutorials and videos specific to GoXLR dual PC setups for detailed, step-by-step guidance.
By following these steps, you can optimise your GoXLR setup for dual PCs and improve audio quality.
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GoXLR and OBS filters
GoXLR is a device that allows users to control the audio of different applications like Spotify, Discord, and games, as well as their microphones. It can be used with OBS (Open Broadcasting Software) for streaming purposes.
When using GoXLR with OBS, it is important to consider the audio settings and filters applied in both the software and the device. Here are some instructions and tips for using GoXLR with OBS, specifically regarding filters:
OBS Filters
If you are experiencing issues with audio quality, such as muffled or underwater-sounding audio, it is recommended to ensure that there are no filters applied to your microphone in OBS. OBS may process in-game sounds or music as "background noise" and apply noise suppression or other filters, resulting in unintended audio degradation.
To address this, remove any filters in OBS that are intended to reduce background noise. Specifically, ensure that you do not have any of the following filters enabled: Noise Suppression, Limiter, and Compressor. Additionally, check that the "allow apps to make changes to this device" option is unchecked, and "disable all sound effects" is checked in the line-in properties on the sound control panel. These settings have been known to cause issues for many users.
GoXLR Filters
Regarding GoXLR-specific filters, it is important to note that the device itself does not offer a wide range of filters or equalization options. While it does have some basic noise gate functionality, users have reported that this feature does not effectively address background noise or audio quality issues.
OBS and GoXLR Setup
When setting up OBS with GoXLR, it is recommended to add each GoXLR device individually to OBS instead of using the Broadcast Stream Mix option. This provides more flexibility in adjusting volumes for yourself and for the stream separately.
Additionally, ensure that your microphone settings in Windows are correctly configured. Open the Sound settings in Windows, select the Recording tab, and make sure that the correct microphone is selected and that the volume is adjusted accordingly.
To summarise, when using GoXLR with OBS, avoid using background noise filters in OBS, and adjust your microphone settings in Windows and OBS to ensure optimal audio quality.
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Frequently asked questions
Yes, the GoXLR can affect your computer's audio output. Users have reported issues such as audio cutting out, stuttering, and a decrease in audio quality.
This issue could be related to the noise gate settings or other audio settings. Ensure that you do not have any filters applied to your microphone in OBS or on your computer, as these can interfere with the audio.
The issue could be related to the routing of the audio. Ensure that you are not sending the audio through the GoXLR twice, as this can cause issues with audio quality.
Here are some troubleshooting steps to try:
- Verify that GoXLR is selected as the default playback and recording device in Windows Sound Settings.
- Check USB connections and try using different ports.
- Inspect the XLR cable for any damage or loose connections.
- Open the GoXLR app and ensure the mic gain is set correctly and the channel is not muted.
- Update GoXLR drivers and firmware to resolve any compatibility issues.
- Reset the GoXLR to factory settings to fix potential software glitches.
If you have tried the troubleshooting steps above and are still experiencing issues, try connecting the GoXLR to a different computer. If the GoXLR works on another computer, the issue may be related to your original computer.
